Privacy Policy

Last updated: July 2025

At Velas by Ash, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following information:

Name and contact details (e.g., phone number, email) when making a reservation
Device/browser information for website performance and analytics
Any information you provide via WhatsApp, EatApp, or contact forms

2. How We Use Your Information

Your information may be used to:

Confirm and manage reservations
Respond to inquiries
Improve our website and user experience
Share event updates or special offers (only with your consent)

3. Third-Party Services

We may share limited information with trusted third-party platforms solely for service-related purposes:

WhatsApp (for messaging)
EatApp (for reservations)
Analytics tools (for non-identifiable website insights)

We do not sell, rent, or disclose your personal information to unauthorized third parties.

4. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.

5. Your Choices

You may:

Opt out of promotional messages at any time
Request to view, update, or delete your personal data by contacting us

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📩 velasbyash@gmail.com
📞 +973 375 33 532